How to Review Incogni Cancellation in 2026
Incogni’s cancellation controls, billing terms, and account-data options can change. This guide shows what to verify, how to preserve evidence, and what to check after you submit a cancellation request.
Current-check list — recheck provider terms
- Pricing: Check the current Incogni plan, renewal, and purchase-channel terms before cancelling.
- How to cancel: For a direct subscription, the current help route is Profile → Subscription & billing → Manage billing → Cancel subscription. Partner-bundled subscriptions use the partner’s support route.
- Refund policy: Incogni currently describes a 30-day money-back guarantee after the initial purchase, subject to its exceptions and purchase-channel rules.
- What happens after you cancel: Incogni says cancelling auto-renewal leaves purchased service available until the subscription expires. Verify the current end date, re-scan behavior, and later listing checks for your account.
- Account data: Review the current privacy notice and submit a separate account-deletion or privacy request when appropriate; cancellation does not answer the deletion question by itself.
Disclosure: OfflistMe is a competing data-removal tool ($9 one-time, no subscription). We wrote this guide to explain the cancellation and data-request checks clearly. If you prefer a user-controlled workflow, OfflistMe is one possible alternative; compare current terms and scope before choosing.
1. How to Cancel Incogni: Step-by-Step
The current process usually begins in the account or purchase channel. Allow time to review the terms, save confirmation evidence, and contact support if the cancellation control is unavailable.
Log in to your Incogni account
For a subscription purchased directly from Incogni, sign in through the current account route. If you purchased through NordVPN, Coveron, or Surfshark, Incogni’s current help article says to contact that partner’s customer support team to cancel.
Open Profile
On desktop, click your email address in the upper-right corner. On mobile, tap the profile icon, then select "Profile."
Open Subscription & billing
Select the "Subscription & billing" tab in the menu on the left.
Select "Cancel subscription"
Click "Manage billing" next to your plan, select "Cancel subscription," and follow the steps shown by the current interface.
Confirm and save the cancellation status
Save the account status or other confirmation shown after cancellation. Incogni’s current help article does not state a guaranteed confirmation-email time, so do not rely on one fixed delivery window.
Check refund eligibility (optional)
Incogni currently describes a 30-day money-back guarantee after the initial purchase, subject to its stated exceptions. Use the current support route and check the purchase channel, especially for a partner or other reseller purchase.
2. What Happens After You Cancel Incogni
This is the part most cancellation guides skip, and it matters.
What to verify after cancellation
- Whether new submissions stop immediately or at the paid-term end
- Whether monitoring or re-scan features remain active
- Whether progress reports or dashboard access change
- The billing end date and confirmation evidence
What happens to removed records
- Providers and upstream sources may update or re-list records on different schedules
- If access to the service ends, you may need to check and follow up through other current routes yourself
- No verified universal reappearance timeline applies across brokers
- Incogni says its authorization form is valid only until the broker confirms removal or reports that it found no data
Subscription workflows differ by provider and terms. OfflistMe prepares first-party requests for you to review, send, verify, and follow up yourself; applicable legal rights still depend on jurisdiction, provider, request, and exceptions.
3. Can You Get a Refund from Incogni?
Short answer: Incogni currently describes a 30-day money-back guarantee after the initial purchase. Its help article limits that guarantee to one refund per customer and lists purchase-channel and account-status exceptions, so check the current policy before relying on it:
- If you are within the stated period, use Incogni's current official support route and include the exact charge date, amount, purchase channel, and account context.
- Consumer cancellation rights vary by jurisdiction and by whether a digital service has started or been fully performed; check the law and current provider terms that apply to your purchase.
- Incogni says subscriptions obtained through resellers other than Paddle must follow the reseller's refund procedures. Partner-bundled accounts should therefore be checked with the purchase channel.
4. Deleting Your Personal Data from Incogni
Canceling your Incogni subscription is a separate process from requesting deletion of the personal data profile Incogni holds about you, such as your name, address details, date of birth, and authorization record. Incogni’s current account-deletion guide says to contact its Customer Support team, while its privacy policy describes a separate privacy-rights route and account verification. To request that data be deleted:
Via Customer Support
Incogni’s current account-deletion help article directs users to contact Customer Support. Save the request reference or response.
Via the current privacy route
Use Incogni’s current privacy notice or contact form for a rights request. The privacy policy says account verification is required and legal exceptions may apply; do not assume a specific law or result without checking your scope.
Via the purchase channel
If Incogni was purchased through a bundle or another platform, check which provider controls billing, account access, and privacy requests.
Verified data: Incogni's plan facts and what alternatives cost
Prices and coverage below were read from each provider's own pages in a real browser and cross-checked against a second source (checkout, a second provider page, or an Internet Archive capture). Removal rates come only from independent tests: Consumer Reports (2024) and a peer-reviewed Proceedings on Privacy Enhancing Technologies study (2025). Provider claims are labelled as claims.
OfflistMe's no-renewal advantage vs Incogni: what you pay over time
Incogni's cheapest plan renews at $95.88 a year. OfflistMe is a one-time payment: there is no renewal, and you pay again only if you want another pass.
| Incogni (Standard) | OfflistMe 1-year pass | |
|---|---|---|
| Year 1 | $95.88 | $60 |
| 3 years, if today's price holds | $287.64 | $60–$180 (one pass, or one each year) |
| 5 years, if today's price holds | $479.40 | $60–$300 (one pass, or one each year) |
| Covering your household | $31.98 per month for up to 5 people | Family & friends included at no extra charge |
- No subscription or auto-renewal.
- Family & friends are covered at no extra charge on every plan.
- Each credit runs requests for all available brokers at once (1 credit = one run that generates removal requests for all available data brokers); passes include 5, 50 or 500 credits.
- Requests go out from your own email, so replies come straight to you.
The trade-off: Incogni sends requests and follows up for you; with OfflistMe you review, send, and re-check yourself.
Incogni vs OfflistMe: verified plan facts
Checked October 23, 2026 on each provider's own pages in a real browser, with a second source for every price. Provider statements are not measured results.
| Fact | Incogni | OfflistMe |
|---|---|---|
| Cheapest paid plan (1 person, per year) | $95.88 (Standard) | $9 for 24-hour access, paid once |
| Most complete plan (1 person, per year) | $179.88 (Unlimited) | $60 for 1-year access (500 credits), paid once |
| Month-to-month option | $15.98/mo Standard | No recurring billing |
| Provider-stated coverage | 420 data broker sites (Unlimited adds custom requests to 3,000+ more sites) | 1,034 data brokers in the catalog (you send the requests) |
| Re-scan / re-request cadence | Re-sends requests every 60 days (public databases) and 90 days (private) | Re-run any time, user-triggered (up to 500 runs on the 1-year pass) |
| Free option | Free exposure scan, no account needed | Free request drafting for 3 brokers; no account needed |
| Custom removal requests | Unlimited and higher plans only | Not offered |
| Where it is offered | U.S., Canada, UK, EU/EEA countries and Switzerland | Any country (broker eligibility varies by law) |
| Trustpilot | 4.3 from 3,063 reviews (company pays for a Trustpilot subscription) | No profile yet |
- Incogni: The pricing page shows a struck-through "$191.76" beside the $95.88 annual charge; the chart uses the amount billed. Family $191.88/yr, Family Unlimited $275.88/yr. The page code names live pricing experiments, so displayed prices can vary by visitor.
Annual price vs OfflistMe's one-time access
Each competitor line runs from its cheapest paid individual tier to its most expensive. OfflistMe is shown as one-time 24-hour, 3-month, and 1-year access; competitor prices are amounts billed for a year.
- Incogni
- OfflistMe (one-time, self-serve)
- Other services
$9 24-hour access
$36 3-month access
$60 1-year access
$19.99 Personal Plan
$39 Core
$149 Extended
$249 Ultimate
$49.99 Core
$179.99 Premium
$299.99 Ultimate
$95.88 Standard
$179.88 Unlimited
$96 Essentials
$197 Pro
$799 Signature
$99.96 Individual
$191.40 Individual Pro
$119.88 Pro
$129 Standard, 1 person
$144 Individual
$250 Core
$500 Advanced
Chart by OfflistMe · offlist.me
Show the data as a table
| Service | Tier | Billed per year | Month-to-month |
|---|---|---|---|
| DeleteMe | Standard, 1 person | $129 | Not offered |
| Incogni | Standard | $95.88 | $15.98/mo |
| Incogni | Unlimited | $179.88 | Not offered |
| OneRep | Individual | $99.96 | $14.95/mo |
| OneRep | Individual Pro | $191.40 | $29.95/mo |
| Optery | Core | $39 | $3.99/mo |
| Optery | Extended | $149 | $14.99/mo |
| Optery | Ultimate | $249 | $24.99/mo |
| Aura | Individual | $144 | $15/mo |
| Kanary | Core | $250 | $25/mo |
| Kanary | Advanced | $500 | $50/mo |
| EasyOptOuts | Personal Plan | $19.99 | Not offered |
| Privacy Bee | Essentials | $96 | Not offered |
| Privacy Bee | Pro | $197 | Not offered |
| Privacy Bee | Signature | $799 | Not offered |
| mePrism | Core | $49.99 | Not offered |
| mePrism | Premium | $179.99 | Not offered |
| mePrism | Ultimate | $299.99 | Not offered |
| GhostMyData | Pro | $119.88 | $11.99/mo |
| OfflistMe | 24-hour access | $9 one-time | Not a subscription |
| OfflistMe | 3-month access | $36 one-time | Not a subscription |
| OfflistMe | 1-year access | $60 one-time | Not a subscription |
Sources (10)
DeleteMe · Incogni · OneRep · Optery · Aura · Kanary · EasyOptOuts · Privacy Bee · mePrism · GhostMyData
Checked October 23, 2026
What a household pays per person per year
The right dot is the individual annual price; the left dot is the lowest verified household price per person per year.
- Services compared on this page
- OfflistMe
- Other services
Chart by OfflistMe · offlist.me
Show the data as a table
| Service | Individual annual price | Household plan | Household per person per year |
|---|---|---|---|
| DeleteMe | $129 | Family, 2 years (4 people) | $62.38 |
| Incogni | $95.88 | Family (annual) (5 people) | $38.38 |
| OneRep | $99.96 | Family (annual) (6 people) | $30 |
| OfflistMe | $60 | 1-year pass | family & friends included |
Sources: DeleteMe · Incogni · OneRep · Checked October 23, 2026
Independent test: share of people-search profiles removed after four months
Consumer Reports signed 32 volunteers up for seven paid services or manual opt-outs and re-checked 13 people-search sites (May–September 2023). Bars show the four-month result; the tick marks the one-week result.
- Manual opt-outs (study control)
- Other paid services
70% after 1 week · 70% after 1 month · 70% after 4 months
Researchers used each site's own opt-out process.
52% after 1 week · 58% after 1 month · 68% after 4 months
Annual cost in July 2024: $249
59% after 1 week · 61% after 1 month · 65% after 4 months
Annual cost in July 2024: $19.99
38% after 1 week · 38% after 1 month · 40% after 4 months
Annual cost in July 2024: $139.92
16% after 1 week · 26% after 1 month · 34% after 4 months
Annual cost in July 2024: $179.88
13% after 1 week · 20% after 1 month · 27% after 4 months
Annual cost in July 2024: $129
2% after 1 week · 4% after 1 month · 6% after 4 months
Annual cost in July 2024: $99
0% after 1 week · 2% after 1 month · 4% after 4 months
Annual cost in July 2024: $120
Chart by OfflistMe · offlist.me
The service compared on this page was not part of this test.
- Small, non-random sample: four participants per service; the authors do not consider the results statistically significant.
- Services received only name, current address, and date of birth, and participants did not answer follow-up prompts or upload IDs.
- Profiles were checked on the page where they were first found; reappearance was not tested.
- Prices and products have changed since 2023-24; Incogni and OneRep were not tested.
OfflistMe was not tested either. It helps you send the same kind of direct requests the manual group sent, but this study does not measure OfflistMe.
Show the data as a table
| Service | Annual cost (July 2024) | Removed in 1 week | In 1 month | In 4 months |
|---|---|---|---|---|
| Manual opt-outs (control) | $0 | 70% | 70% | 70% |
| Optery (Ultimate) | $249 | 52% | 58% | 68% |
| EasyOptOuts | $19.99 | 59% | 61% | 65% |
| IDX (Privacy tier) | $139.92 | 38% | 38% | 40% |
| Kanary | $179.88 | 16% | 26% | 34% |
| DeleteMe | $129 | 13% | 20% | 27% |
| ReputationDefender (Privacy Pro) | $99 | 2% | 4% | 6% |
| Confidently | $120 | 0% | 2% | 4% |
Sources: Consumer Reports report (PDF, Table 2) · Consumer Reports article · Checked October 23, 2026 against the published PDF
Peer-reviewed test of four removal services (2025)
71 participants subscribed to Optery, Kanary, Mozilla Monitor, or Incogni for one month and shared their dashboards with researchers.
- of found records removed on average after a one-month subscription (Optery, Kanary, Mozilla Monitor, Incogni)
- 48.2%
- highest (Incogni) and lowest (Kanary) average removal rate among the four
- 76.6% / 23.4%
- of the records the services retrieved were confirmed by participants as theirs
- 41.1%
- average overlap between 10 services' broker lists (Jaccard; 1 = identical); only 10 brokers appear on every list
- 0.21
"Removed" counts records the service marked removed or not found; it is not independently verified deletion. Only 41.1% of records the services retrieved were confirmed by participants as theirs. Source: Measuring the Accuracy and Effectiveness of PII Removal Services, Proceedings on Privacy Enhancing Technologies 2025(4).
5. Alternatives After Canceling Incogni
If you're canceling because of the subscription model, the price, or privacy concerns about the authorization form Incogni requires, here are the main alternatives:
OfflistMe ($9 one-time)
Best for subscription-allergic usersUser-reviewed request drafts for 1,000+ data brokers, prepared in the browser for you to review and send. Current one-time access terms, provider verification, and any family-access conditions should be checked on the official pricing and product pages.
Optery
Compare current plansReview Optery’s current official plan pricing, provider scope, authorization, verification, monitoring, and privacy terms before relying on a feature or count.
EasyOptOuts
Compare current plansCheck the current official price, source scope, authorization model, reports, monitoring, and renewal terms; do not rely on a historical broker count.
Manual opt-outs
User-controlled routeSome privacy laws provide rights or request routes without a service fee, but scope, verification, exceptions, and provider effort vary. Check the current law and provider instructions for each request.
Generate requests in under 60 seconds
One-time access. Generate reviewable request drafts.
Sources checked for this guide
Provider interfaces and terms can change. These first-party pages were checked on October 10, 2026; use the current account and support routes when you act.
6. FAQ
What happens to my removed data when I cancel Incogni?+
When you cancel, verify Incogni's current terms for when submissions and re-scans stop and how to request account-data deletion. A provider or source may later update a listing, but there is no verified universal reappearance interval.
Does Incogni offer a refund when you cancel?+
Incogni currently describes a 30-day money-back guarantee after the initial purchase, limited to one refund per customer and subject to stated exceptions. Refunds for subscriptions purchased through resellers other than Paddle must be handled under that reseller’s procedures. Check the current terms and purchase channel before contacting support.
Can I cancel Incogni anytime?+
The available cancellation route and end-of-term access depend on the current subscription and purchase channel. Use the account controls or the provider’s current support route and save the confirmation.
Will canceling Incogni delete my personal data from their servers?+
Cancellation and account-data deletion are separate questions. Review Incogni’s current privacy notice and data-request route to determine what you can request, what verification is required, and which exceptions apply.
What is the best alternative to Incogni after canceling?+
OfflistMe is one alternative for people who prefer a user-controlled, one-time request-drafting workflow. It generates drafts for 1,000+ data brokers for you to review and send; compare other providers using their current official pricing, scope, authorization, and privacy terms.
How long does an Incogni cancellation take to process?+
There is no verified universal cancellation time. Confirm the current account status, billing end date, purchase channel, and any confirmation message after submitting the request.
Related Resources
Continue with related privacy resources
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