How to Review Incogni Cancellation in 2026
Incogni’s cancellation controls, billing terms, and account-data options can change. This guide shows what to verify, how to preserve evidence, and what to check after you submit a cancellation request.
Current-check list — recheck provider terms
- Pricing: Check the current Incogni plan, renewal, and purchase-channel terms before cancelling.
- How to cancel: For a direct subscription, the current help route is Profile → Subscription & billing → Manage → Cancel subscription. Partner-bundled subscriptions use the partner’s support route.
- Refund policy: Incogni currently describes a 30-day money-back guarantee after the initial purchase, subject to its exceptions and purchase-channel rules.
- What happens after you cancel: Incogni says cancelling auto-renewal leaves purchased service available until the subscription expires. Verify the current end date, re-scan behavior, and later listing checks for your account.
- Account data: Review the current privacy notice and submit a separate account-deletion or privacy request when appropriate; cancellation does not answer the deletion question by itself.
Disclosure: OfflistMe is a competing data-removal tool ($9 one-time, no subscription). We wrote this guide to explain the cancellation and data-request checks clearly. If you prefer a user-controlled workflow, OfflistMe is one possible alternative; compare current terms and scope before choosing.
1. How to Cancel Incogni: Step-by-Step
The current process usually begins in the account or purchase channel. Allow time to review the terms, save confirmation evidence, and contact support if the cancellation control is unavailable.
Log in to your Incogni account
For a subscription purchased directly from Incogni, sign in through the current account route. If you purchased through NordVPN, Coveron, or Surfshark, Incogni’s current help article says to contact that partner’s customer support team to cancel.
Open Profile
On desktop, click your email address in the upper-right corner. On mobile, tap the profile icon, then select "Profile."
Open Subscription & billing
Select the "Subscription & billing" tab in the menu on the left.
Select "Cancel subscription"
Click "Manage" next to your plan, select "Cancel subscription," and follow the steps shown by the current interface.
Confirm and save the cancellation status
Save the account status or other confirmation shown after cancellation. Incogni’s current help article does not state a guaranteed confirmation-email time, so do not rely on one fixed delivery window.
Check refund eligibility (optional)
Incogni currently describes a 30-day money-back guarantee after the initial purchase, subject to its stated exceptions. Use the current support route and check the purchase channel, especially for a partner or other reseller purchase.
2. What Happens After You Cancel Incogni
This is the part most cancellation guides skip, and it matters.
What to verify after cancellation
- Whether new submissions stop immediately or at the paid-term end
- Whether monitoring or re-scan features remain active
- Whether progress reports or dashboard access change
- The billing end date and confirmation evidence
What happens to removed records
- Providers and upstream sources may update or re-list records on different schedules
- If access to the service ends, you may need to check and follow up through other current routes yourself
- No verified universal reappearance timeline applies across brokers
- Incogni says its authorization form is valid only until the broker confirms removal or reports that it found no data
Subscription workflows differ by provider and terms. OfflistMe prepares first-party requests for you to review, send, verify, and follow up yourself; applicable legal rights still depend on jurisdiction, provider, request, and exceptions.
3. Can You Get a Refund from Incogni?
Short answer: Incogni currently describes a 30-day money-back guarantee after the initial purchase. Its help article limits that guarantee to one refund per customer and lists purchase-channel and account-status exceptions, so check the current policy before relying on it:
- If you are within the stated period, use Incogni's current official support route and include the exact charge date, amount, purchase channel, and account context.
- Consumer cancellation rights vary by jurisdiction and by whether a digital service has started or been fully performed; check the law and current provider terms that apply to your purchase.
- Incogni says subscriptions obtained through resellers other than Paddle must follow the reseller's refund procedures. Partner-bundled accounts should therefore be checked with the purchase channel.
4. Deleting Your Personal Data from Incogni
Canceling your Incogni subscription does not automatically delete the personal data profile Incogni holds about you, such as your name, address details, date of birth, and authorization record. Incogni’s current account-deletion guide says to contact its Customer Support team, while its privacy policy describes a separate privacy-rights route and account verification. To request that data be deleted:
Via Customer Support
Incogni’s current account-deletion help article directs users to contact Customer Support. Save the request reference or response.
Via the current privacy route
Use Incogni’s current privacy notice or contact form for a rights request. The privacy policy says account verification is required and legal exceptions may apply; do not assume a specific law or result without checking your scope.
Via the purchase channel
If Incogni was purchased through a bundle or another platform, check which provider controls billing, account access, and privacy requests.
5. Alternatives After Canceling Incogni
If you're canceling because of the subscription model, the price, or privacy concerns about the authorization form Incogni requires, here are the main alternatives:
OfflistMe ($9 one-time)
Best for subscription-allergic usersUser-reviewed request drafts for 1,000+ recorded workflow profiles, prepared in the browser for you to review and send. Current one-time access terms, provider verification, and any family-access conditions should be checked on the official pricing and product pages.
Optery
Compare current plansReview Optery’s current official plan pricing, provider scope, authorization, verification, monitoring, and privacy terms before relying on a feature or count.
EasyOptOuts
Compare current plansCheck the current official price, source scope, authorization model, reports, monitoring, and renewal terms; do not rely on a historical broker count.
Manual opt-outs
User-controlled routeSome privacy laws provide rights or request routes without a service fee, but scope, verification, exceptions, and provider effort vary. Check the current law and provider instructions for each request.
Generate requests in under 60 seconds
One-time access. Generate reviewable request drafts.
Sources checked for this guide
Provider interfaces and terms can change. These first-party pages were checked on August 25, 2026; use the current account and support routes when you act.
6. FAQ
What happens to my removed data when I cancel Incogni?+
When you cancel, verify Incogni's current terms for when submissions and re-scans stop and how to request account-data deletion. A provider or source may later update a listing, but there is no verified universal reappearance interval.
Does Incogni offer a refund when you cancel?+
Incogni currently describes a 30-day money-back guarantee after the initial purchase, limited to one refund per customer and subject to stated exceptions. Refunds for subscriptions purchased through resellers other than Paddle must be handled under that reseller’s procedures. Check the current terms and purchase channel before contacting support.
Can I cancel Incogni anytime?+
The available cancellation route and end-of-term access depend on the current subscription and purchase channel. Use the account controls or the provider’s current support route and save the confirmation.
Will canceling Incogni delete my personal data from their servers?+
Cancellation and account-data deletion are separate questions. Review Incogni’s current privacy notice and data-request route to determine what you can request, what verification is required, and which exceptions apply.
What is the best alternative to Incogni after canceling?+
OfflistMe is one alternative for people who prefer a user-controlled, one-time request-drafting workflow. It generates drafts for 1,000+ recorded workflow profiles for you to review and send; compare other providers using their current official pricing, scope, authorization, and privacy terms.
How long does an Incogni cancellation take to process?+
There is no verified universal cancellation time. Confirm the current account status, billing end date, purchase channel, and any confirmation message after submitting the request.