Last updated: August 24, 2026
These Terms & Conditions (“Terms”) govern your use of the website www.offlist.me and all related services (collectively, the “Platform” or “Services”). The Platform is owned and operated by TENX COLD EMAIL, a sole proprietorship registered in India, trading as OfflistMe (“Platform Owner”, “we”, “us”, “our”), with its registered office at Plot no 51, Adinath Park 2, Naghedi, Jamnagar 361006, India.
This document is an electronic record in terms of the Information Technology Act, 2000 (India) and rules made thereunder, and does not require any physical or digital signatures.
BY ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, PLEASE DO NOT USE THE PLATFORM.
OfflistMe provides a self-service tool that generates personalised opt-out and data-removal email templates, enabling you to submit data-deletion requests to data brokers and online platforms under applicable privacy laws (including CCPA, GDPR, and equivalent laws).
You must be at least 16 years of age (or the minimum age of digital consent in your jurisdiction, if higher) to use our Services. By using the Platform you represent and warrant that you meet this requirement.
Certain features of the Platform require a one-time or time-limited payment. By initiating a payment you are entering into a legally binding contract with the Platform Owner for the selected Services.
If you are a consumer resident in the European Union, European Economic Area, or the United Kingdom, you may have a statutory right to withdraw from a distance contract within 14 calendar days of purchase without giving any reason (the “Cooling-Off Period”), under the EU Consumer Rights Directive 2011/83/EU and its UK equivalent. For digital content or services, the right can be affected when performance begins if the applicable law's express-consent and acknowledgement requirements are met.
Our current refund policy states that we will honor a withdrawal request made within 14 days, subject to applicable law. To make a request, contact us at support@offlist.me with subject line “Withdrawal Request” within 14 calendar days of purchase, and we will process a full refund.
Nothing in these Terms limits your statutory rights under EU or UK consumer law to the extent those rights cannot be excluded or limited by contract.
Our full refund policy is available at /refund. In summary: EU/UK consumers are entitled to a 14-day statutory right of withdrawal without giving any reason. For technical failure or defect refund claims, we provide a full refund when supported by screen recording video proof showing the technical issue. Technical failure refund requests should be submitted within 7 days of purchase (or 14 days for EU/UK statutory withdrawal).
You agree to indemnify and hold harmless TENX COLD EMAIL, its officers, directors, agents, and employees from any claim, demand, or action, including reasonable legal fees, arising from your breach of these Terms, your violation of any law, or infringement of any third-party rights.
Limitation of liability: To the maximum extent permitted by applicable law, our total aggregate liability to you for any claim arising from your use of the Services shall not exceed the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages.
For EU / UK consumers: Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded under EU or UK law.
Neither party shall be liable for failure to perform obligations where performance is prevented or delayed by a force majeure event beyond their reasonable control.
Authorities and users may send legal, privacy, or service communications to the following contact:
We assess communications under the law that applies to the relevant service and request. This contact section does not by itself assert that every Digital Services Act obligation applies to OfflistMe or that a fixed response time applies to every communication.
We may update these Terms from time to time. Material changes will be notified via a prominent notice on the Platform at least 30 days before they take effect (where required by law). Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.
These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in Jamnagar, Gujarat, India.
For consumers in the EU / UK / EEA: The above choice of law and jurisdiction does not deprive you of the protection of the mandatory consumer protection provisions of the law of your country of habitual residence. You retain the right to bring proceedings in the courts of the EU or UK member state where you are resident and to invoke the mandatory consumer protection laws of that jurisdiction.
For users in the United States: To the maximum extent permitted by law, any dispute shall first be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. The arbitration shall take place in Delaware, USA. You agree to waive any right to participate in a class action. This does not affect your statutory rights under CCPA or other applicable US privacy laws.
All general communications relating to these Terms must be sent to support@offlist.me.