How to remove your personal info from ZoomInfo

What is ZoomInfo?

ZoomInfo is a B2B data intelligence platform operated by ZoomInfo Technologies Inc. (NASDAQ: ZI, Vancouver, Washington). It maintains a database of over 100 million professional profiles, work emails, direct phone numbers, job titles, company revenue, and org-chart relationships, sold to enterprise sales and marketing teams. ZoomInfo is one of the most widely used prospecting tools in corporate America. If you receive unsolicited B2B cold calls or emails, ZoomInfo is frequently the data source. It reported 10,874 consumer deletion requests in its 2024 California disclosure and is registered in both the California and Vermont data-broker registries.

Why your professional data appears on ZoomInfo

ZoomInfo builds profiles from LinkedIn, company websites, SEC filings, press releases, job postings, and user-contributed data from its own product ecosystem. It focuses specifically on professional contact data, your work email, employer, job title, and business phone. Opting out suppresses your record from ZoomInfo's enterprise customer database.

Step-by-step: How to remove yourself from ZoomInfo

1. Step 1: Go to ZoomInfo's Privacy Center. Navigate to privacy.zoominfo.com/privacy-center. This is ZoomInfo's consumer opt-out portal. You can complete both a deletion request and a "Do Not Sell" opt-out here.
2. Step 2: Search for your profile. Enter your work email or full name and company. ZoomInfo will display matching records from its database.
3. Step 3: Submit a removal/suppression request. Select your record and click "Manage My Data." Choose "Delete My Data" to submit a formal deletion request. Also click "Do Not Sell My Personal Information" to opt out of data sales separately, both are required for full suppression.

   💡 Tip: ZoomInfo has two separate flows: "Delete My Data" (removes the record) and "Do Not Sell" (prevents future sales). Submit both in the same session for complete coverage.

4. Step 4: Verify your email. ZoomInfo will send a verification email to the address you searched. Click the link to confirm your identity and complete the request.
5. Step 5: Wait 1–2 weeks. ZoomInfo processes formal deletion requests within 10–14 business days. After that, verify by searching your name on the Privacy Center to confirm your record is no longer returned.
6. Step 6: Also submit to Apollo.io and Lusha. ZoomInfo removal does not cascade to competitor B2B databases. Submit parallel removal requests to Apollo.io and Lusha.com if you want comprehensive B2B data suppression.

How long ZoomInfo removal takes

What to do if ZoomInfo removal fails

If your record persists after 3 weeks: (1) Email privacy@zoominfo.com with "CCPA Deletion Request" as the subject. Include your full name, work email, company, and citation to California Civil Code § 1798.105. (2) ZoomInfo is a public company (NASDAQ: ZI) with a formal compliance process, escalating to their legal/privacy team typically produces results. (3) File with the California AG or Vermont AG (ZoomInfo is registered in both) for persistent non-compliance.