Retention.com: data broker profile and opt-out route
This record explains how to contact Retention.com, what the catalog currently records about its request workflow, what information may be needed to match a record, and what evidence to keep. It is a source-backed routing reference—not proof that Retention.com accepted, processed, or completed a request.
Quick answer
To request removal from Retention.com, use the recorded provider route at app.retention.com ↗. The catalog currently records Both as the request method, an estimated processing time of Usually within 15 business days for the active marketing database, and latest evidence dated 2026-08-13.
Retention.com at a glance
- Domain
- retention.com
- Request method
- Both
- Catalog difficulty
- 3/5
- Processing estimate
- Usually within 15 business days for the active marketing database
- Standard ID flag
- Not flagged in standard workflow
- Country scope
- US, Global
- Evidence grade
- First-party route checked
- Evidence status
- Current route evidence recorded
- Independent route observation
- URL route observed
- Read-only semantic disposition
- Not recorded
- Legal operator
- GETEMAILS LLC
- Parent entity
- Not recorded
- Catalog lifecycle
- Active Catalog Record
- Lifecycle status
- Active Catalog Record
- Registry matches
- 2 profiles
- Evidence conflicts
- None recorded
- Recorded data domains
- advertising adtech, location data, device identifiers, behavioral events
- Source checked
- 2026-08-13
- Entity reviewed
- 2026-08-12
- Next route review
- 2026-09-27
How to use this Retention.com opt-out record
- 1
Open the provider route and confirm that it matches Retention.com and the type of record you want to address.
- 2
Prepare only the matching information the provider asks for. The catalog records required fields as Use The Database Opt-Out Form; Retention Says It May Request A Verified Email Or Another Verified Response And May Require An Identifier For Access Requests..
- 3
Review the request, submit it yourself, save any confirmation, and re-check the source listing after the provider window. A prepared draft is not a completed deletion.
Recorded workflow details
Request types
- Opt Out Sale Sharing
- Delete Personal Information Where Applicable
- Access Personal Information
- Correct Personal Information Where Applicable
Submission channels
- Web Database Opt Out
- Web Ccpa Details Form
- Phone
- Privacy Email
Required fields
- Use The Database Opt-Out Form; Retention Says It May Request A Verified Email Or Another Verified Response And May Require An Identifier For Access Requests.
Optional or contextual fields
Not recorded in this workflow snapshot.
Extra steps
- Retention Says It May Retain An Internal Suppression Record So The Person Can Remain Opted Out If Data Is Obtained Again Later.
- A Request Concerning Data Supplied By A Retention Customer May Need To Go Through That Customer; Retention Says It May Forward Such Requests Where Feasible.
- Cookie-Based Retargeting Opt-Outs May Need To Be Repeated For Each Browser And After Cookies Are Cleared.
Completion evidence to keep
- Privacy Form Confirmation
- Verified Email Confirmation If Requested
- Broker Response
- Future Profile Or Marketing Recheck
What this record is associated with
The catalog and matched registry evidence associate this provider with the following data domains:
- advertising adtech
- location data
- device identifiers
- behavioral events
These labels describe documented business or registry context. They do not prove that a particular person has a profile or that every listed domain uses the same request route.
Registry-declared data and regulatory signals
Data signals
Not recorded in matched registry rows.
Published sharing context
No positive sharing flag recorded.
Regulated contexts
No positive regulated-context flag recorded.
These are provider or registry declarations where available. They describe collection or business context; they do not prove that a particular person appears in the database or that removal will affect every downstream recipient.
Identity and verification boundary
Provider-specific expectation: Retention may require a verified email response or another verified response and says access requests may require confirmation of an identifier such as an email address.
Government-ID expectation: No government-ID requirement is stated in the cited current policy or opt-out route.
Do not attach a government ID or other sensitive document unless the provider's current instructions require it for the request you are making. Redact unnecessary fields where the provider allows it.
Legal entity and registry context
Registered names linked to this catalog record: GETEMAILS LLC.
Registry jurisdictions: US-CA, US-TX.
Registered websites: https://www.retention.com.
Catalog legal operator: GETEMAILS LLC.
Entity review: 2026-08-12.
This is a registry match for entity and route research. It does not by itself prove that every listed legal entity uses the same consumer route, owns the brand, or shares one suppression result.
Registry evidence by jurisdiction
| Jurisdiction | Legal name | Registration | Status | Captured/updated |
|---|---|---|---|---|
| US-CA | GETEMAILS LLC | Not recorded | Not recorded | Not recorded |
| US-TX | GETEMAILS LLC | 20250164 | Not recorded | 2026-08-11 |
Registry rows are source context. They do not establish request acceptance, removal, suppression sharing, or current route availability.
Evidence, freshness, and limitations
Evidence grade: First-party route checked. Deep evidence: this record tracks 110/258 tracked fields across 157 evidence facts. Current route checked 2026-08-13. Next route recheck due 2026-09-27.
The source links below support the recorded route and workflow fields. A source page, HTTP response, registry row, or email address does not prove that a provider accepted a request, deleted data, or will not republish it.
Source ledger
| Evidence type | Source | Observed/checked |
|---|---|---|
| catalog route | https://app.retention.com/optout ↗ | 2026-08-13 |
| provider-published workflow source | https://retention.com/privacy-policy ↗ | 2026-08-12 |
| provider-published workflow source | https://retention.com/your-privacy-choices ↗ | 2026-08-12 |
| provider-published workflow source | https://app.retention.com/optout ↗ | 2026-08-12 |
Evidence label: Official Current First Party Policy Current Opt Out Route And Recent Request Metrics Confirmed. Source checked: 2026-08-13.
Latest web route observation: 2026-08-13 · reachable · HTTP/status 403 · final URL https://app.retention.com/optout.
Latest independent provider URL observation: 2026-08-13 · reachable · HTTP/status 403 · final URL https://app.retention.com/optout · observed URL https://app.retention.com/optout. This is a read-only observation of a provider-published URL; it does not by itself establish canonical route semantics, form submission, request acceptance, or deletion.
Latest email-domain observation: 2026-08-13 · DNS reachable · retention.com. Mailbox acceptance was not tested.
What is still unknown in this snapshot
This profile is intentionally explicit about its limits. “Not recorded” means no source-backed value is present in this snapshot; it does not mean the provider lacks the information.
Missing or unknown tracked fields (3 total):
- Optional Or Contextual Fields
- Parent Entity
- Suppression Group
Next evidence actions:
- Confirm legal name, DBA names, ownership, shared suppression routes, and lifecycle from an official source.
- Classify the broker's products, data types, use cases, and operating scope from first-party or regulator evidence.
- Match regulator records to the legal entity and preserve jurisdiction-specific scope, collection, sharing, and request-metric evidence.
Incomplete evidence dimensions: Entity, Business, Regulatory, Workflow, Route, Privacy, Verification, Catalog, Provenance.
Evidence completeness by dimension
| Dimension | Documented | Coverage | Status |
|---|---|---|---|
| catalog metadata | 7/14 fields | 50.0% | partial |
| contact routes | 16/22 fields | 72.7% | partial |
| data categories | 9/32 fields | 28.1% | partial |
| entity identity | 11/20 fields | 55.0% | partial |
| privacy risk | 7/28 fields | 25.0% | partial |
| registry profile | 16/39 fields | 41.0% | partial |
| request workflow | 13/41 fields | 31.7% | partial |
| route checks | 14/38 fields | 36.8% | partial |
| source provenance | 17/24 fields | 70.8% | partial |
Coverage is the share of tracked fields with a recorded value in this evidence snapshot. It is not a quality score, removal rate, or proof that unrecorded information does not exist.
Related Advertising & Adtech profiles
These records are grouped with Retention.com under the same catalog category. The grouping is for discovery; it does not establish common ownership, shared suppression, or a shared request outcome.
- 33Across, Inc.
33across.com
Ambiguous page observed; submission route not confirmed
- ACREMAPS LLC
acres.com
Current route evidence recorded
- AdAdapted, Inc.
adadapted.com
Current route evidence recorded
- ADARA, Inc. (a RateGain company)
adara.com
Current route evidence recorded
- Adprime Media LLC
adprime.com
First-party request-route candidate; manual review required
- adsquare GmbH
adsquare.com
First-party request-route candidate; manual review required
Retention.com opt-out FAQ
How do I opt out of Retention.com?
Use the provider route at https://app.retention.com/optout. Review the fields and verification steps before submitting. A reachable page does not prove that the provider accepted or completed a request.
Does Retention.com require government ID?
No government-ID requirement is stated in the cited current policy or opt-out route.
How long does Retention.com take to process an opt-out?
The catalog estimate is Usually within 15 business days for the active marketing database. This is an estimate, not an SLA or proof of deletion. Check the provider response and re-check the source listing yourself.
What is still unverified about Retention.com?
This snapshot does not record source-backed values for Optional Or Contextual Fields, Parent Entity, Suppression Group. Confirm legal name, DBA names, ownership, shared suppression routes, and lifecycle from an official source.