Federal Trade Commission · Announced 2019-02-27

Musical.ly (TikTok), $5,700,000

Largest COPPA penalty at the time. Musical.ly (now TikTok) collected personal information from children under 13 without parental consent.

Case identifiers

Respondent
Musical.ly (TikTok)
Agency
Federal Trade Commission
Announced
2019-02-27
Monetary relief
$5,700,000
Case number
FTC File No. 172-3004
Statutes cited
Children’s Online Privacy Protection Act (COPPA) · COPPA Rule

Key facts

  • 1

    Musical.ly required users to provide name, email, phone number, profile picture, and sometimes geolocation.

  • 2

    Company knew many users were under 13 but did not obtain verifiable parental consent.

  • 3

    Videos uploaded by children were publicly available by default.

  • 4

    $5.7 million penalty was the largest COPPA fine at the time.

Primary sources

Read the original government documents. These are the authoritative records, everything on this page is derived from them.

Exercise your rights now

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The FTC order binds Musical.ly (TikTok)'s future practices, but doesn't automatically delete your existing data. State privacy law (CCPA, CPA, TDPSA, VCDPA) gives you that right. OfflistMe generates a compliant deletion email pre-addressed to Musical.ly (TikTok)'s registered privacy contact.

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FAQ

What did the FTC charge Musical.ly (TikTok) with?+

Largest COPPA penalty at the time. Musical.ly (now TikTok) collected personal information from children under 13 without parental consent. The Federal Trade Commission cited Children’s Online Privacy Protection Act (COPPA), COPPA Rule.

How much did Musical.ly (TikTok) pay?+

Musical.ly (TikTok) paid $5,700,000 in monetary relief, announced on 2019-02-27. The settlement also imposed injunctive terms (see below).

Does the Musical.ly (TikTok) settlement mean my data has been deleted?+

No, the order does not automatically delete your data. You retain full rights under state privacy law (CCPA, CPA, TDPSA, VCDPA, and others) to submit your own deletion request. OfflistMe can generate a compliant deletion email pre-addressed to the respondent’s privacy contact.

How can I read the original FTC order?+

The Federal Trade Commission press release is available at https://www.ftc.gov/news-events/news/press-releases/2019/02/video-social-networking-app-musically-agrees-settle-ftc-allegations-it-violated-childrens-privacy. The case / matter number is FTC File No. 172-3004.

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